Technology is nothing. What’s important is that you have faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.”—Steve Jobs EMERGING ...

Taiwan's leading software provider TPIsoftware (TPEx: 7781) today launched new generative AI (GenAI) solutions: SysTalk.Audit, a contact center quality assurance solution, and SysTalk.Coach, a 24/7 ...

Early adopters such as Wipfli and Anders offer lessons learned that can help you finalize your QM system and confidently ...

PwC Australia is piloting its new AI-driven, time-saving software platform on local clients as part of a global race against ...

Quality assurance is a holistic process of preventing bugs and defects, improving collaboration and embedding quality at ...