Opacity in AI is a formal, academic description of what is more commonly referred to as, "What the heck is the algorithm doing?" It's a problem that is at the root of many ethical issues with AI. It ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. This article is more than 6 years old. Data is everywhere.

Machine learning, a branch of artificial intelligence, allows a computer to teach itself how to solve problems by analyzing large sets of data.

There’s a lot of conversation lately about all the possibilities of machines learning to do things humans currently do in our factories, warehouses, offices and homes. While the technology is evolving ...

Artificial intelligence has given us algorithms capable of recognizing faces, diagnosing disease, and of course, crushing computer games. But even the smartest algorithms can sometimes behave in ...

The history of the social sciences has included a succession of advances in the ability to make observations and carefully test hypotheses. The compilation of massive data sets, for example, and the ...

Google has said that its most recent major search update, the inclusion of the BERT algorithm, will help it better understand the intent behind users’ search queries, which should mean more relevant ...