CAMBRIDGE, Mass., April 18, 2017 (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today launched Pega® ...

Matt Reed created an AI bot after he was "overwhelmed with Zoom calls" during the coronavirus pandemic. While it's not perfect, he said it was able to get him out of a few meetings. MATT REED: Hi. I'm ...

No attitude, no overtime, no personal distractions. Robotic process automation is a human resource manager’s dream. It doesn’t sound bad to workers either. Handing over those repetitive tasks means ...

(TNS) -- SAN JOSE, Calif. — It’s no wonder titans of tech are locked in an epic battle of the bots, racing furiously to produce the best virtual assistant. Their respective help-bots — Apple’s Siri, ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

It’s not that chatbots have a failure to communicate. They just have to do it with feeling. For the banking executives overseeing the development of virtual customer service, the hard part is making ...

You have /5 articles left. Sign up for a free account or log in. Sanghoon Park/University of South Florida As a student, finding motivation to complete coursework can ...

The coronavirus decimated the retail industry in 2020 — but also fueled dramatic advances in new technology. From Walmart’s self-driving delivery trucks to American Eagle's virtual stores, the retail ...

These are some of the predictions health system chief digital officers made for the industry in 2023. Here are those digital health forecasts for the new year, as told to Becker’s by nine executives: ...