CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...
Scattered Spider, LAPSUS$, and ShinyHunters unite as “Scattered LAPSUS$ Hunters,” reshaping cybercrime with Telegram ...
Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...
To enhance reliability, Snowflake’s AI researchers introduced a new evaluation framework called Agent Goal, Plan, Action that ...
Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...
A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.