A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.
CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...
Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...
Scattered Spider, LAPSUS$, and ShinyHunters unite as “Scattered LAPSUS$ Hunters,” reshaping cybercrime with Telegram ...
Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...
Some experts believe AI will create enough new roles to offset job losses, but that could depend on how policymakers and ...
To enhance reliability, Snowflake’s AI researchers introduced a new evaluation framework called Agent Goal, Plan, Action that ...
Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...
Goldman Sachs’ backing in the latest funding will help further bolster MoEngage’s global presence. The investment bank also ...
Data integration platform provider Nexla Inc. today announced the launch of Express, a conversational data engineering ...
There's a valuable lesson to be learned from Jurassic Park - and it's nothing to do with how carry off a pair of 'slutty ...