While the usefulness of artificial intelligence for the average consumer might be up for debate, ServiceNow ( NOW) Chief ...

Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...

Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

With the rise in adoption of agentic AI by companies for automation and increasing complexities of the newer versions, ...

Satya Nadella has unveiled Researcher and Analyst, two advanced reasoning agents in Microsoft 365 Copilot, enabling secure, ...

Managing your e-mails, prospecting, keeping watch... AI agents are transforming generative AI into active assistants. We take a look at six tools, from plug-and-play to ultra-powerful developer ...

Life Sciences companies are embracing Customer Relationship Management (CRM) platforms to streamline operations and drive business growth in an increasingly complex landscape. These cloud-based ...

AI agents need enterprise context to produce reliable results. New developments unveiled at Atlassian's recent conference point to open knowledge graphs and libraries of how-to skills providing that ...

How to select the finest CRM software for your business in 2025, including essential features, price data, and sales and ...

Unlike conventional BI tools that wait for queries, Agentic Business Intelligence (BI) represents a fundamental shift in ...