It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different ...

SCADA continues to play a significant role in real-time data collection and process control. IIoT is an extension of SCADA. Broader adoption of IIoT within SCADA frameworks is slowed by risk ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

Chick-fil-A leads QSR chains in drive-thru satisfaction, with a score of 98% despite having wait times that exceed seven minutes — the longest fulfillment time recorded in InTouch Insight’s annual QSR ...

Carolyn Yee spent the first few years of her career doing PR and marketing for consumer packaged goods brands, but when she joined Eversana InTouch for a product launch in the life sciences space, she ...

OTTAWA, ON, Oct. 1, 2025 /PRNewswire/ -- Intouch Insight, a leader in customer experience solutions, today announced the release of its 25th Annual Drive-Thru Study, in partnership with QSR ® Magazine ...

Manufacturers are adopting hybrid models that combine on-premises edge computing for real-time control with cloud services for historical data storage and advanced analytics, supported by open ...

The new metro line is set to enhance connectivity between New Taipei City and Keelung City. Credit: Hitachi Rail. Hitachi Rail has been awarded a contract to deliver advanced signalling and SCADA ...

Vassili Le Moigne wanted to make sure his mom was OK. Having long ago moved from France to the U.S., the former Microsoft executive struggled to connect with his aging mother as much as he hoped to, ...

Over 99% of Intouch stockholders approve merger with Gulf Energy Merger to form $25 billion entity, LSEG shows Gulf and Intouch announced last July that they planned to merge to combine their energy ...