Every interaction ... beyond the contact center. It can’t wait for the customer to reach out, it needs to anticipate, predict ...

New research finds that AI companions can provide emotional support, intimacy, and personal growth, but they can also erode ...

Vibe working’, a term popularised by Microsoft, is helping AI and humans collaborate — from automating office tasks to aiding in creativity and productivity. But as the ‘vibe’ spreads across ...

Early broadly neutralising antibody responses against the E1E2 glycoprotein seem to be important for preventing persistence ...

Engaging underrepresented minorities and policymakers in science through outreach activities also provides transferable skills to scientists.

The influence of Amazon on the startup ecosystem extends far beyond its own operations. Former Amazon employees have leveraged their experience at ...

Beyond the legal and financial risks, there’s a practical advantage: accessible design means better code and better ...

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

IIIT Delhi, in collaboration with TimesPro, has launched a one-year online PG Diploma in Interaction Design & UX. This ...

The Connecticut Department of Energy and Environmental Protection is urging residents to be safe and follow proper guidance to reduce the likelihood of conflicts with black bears this fall amid a rise ...