Every interaction ... beyond the contact center. It can’t wait for the customer to reach out, it needs to anticipate, predict ...

New research finds that AI companions can provide emotional support, intimacy, and personal growth, but they can also erode ...

Vibe working’, a term popularised by Microsoft, is helping AI and humans collaborate — from automating office tasks to aiding in creativity and productivity. But as the ‘vibe’ spreads across ...

Beyond the legal and financial risks, there’s a practical advantage: accessible design means better code and better ...

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

The latest generation of artificial intelligence models is sharper and smoother, producing polished text with fewer errors ...

Conversational AIs are getting better at sounding human. But when their goals misalign with ours, the consequences can be surprisingly personal.

As artificial intelligence continues to evolve, the drive to make AI robots more human-like in their interactions is a focal ...

In the traditional view, affordances exist as options users perceive and act upon within their environment. However, in the age of genAI, affordances have become relational folds, dynamic exchanges in ...

Background/Aims The neuroprotective effect of nicotinamide (NAM) supplementation has been demonstrated in both animal models ...

Introduction Although there are some drugs to control Parkinson’s disease (PD), they have several side effects and cannot ...