Salesforce Marketing Cloud’s Loyalty Management provides the scalable foundation for earning and redeeming loyalty across every touchpoint. Airship powers the mobile-first customer experience, ...

Uniqode, a provider of QR code and digital business card solutions, today launched Uniqode Cards App, a mobile-first digital business card (DBC) solution that enables users to share, scan, and manage ...

Goldman Sachs’ backing in the latest funding will help further bolster MoEngage’s global presence. The investment bank also ...

Uniqode, the highest-ranked QR code platform on G2 and a leader in digital business card solutions, today announced the launch of the Uniqode Cards App, a mobile-first digital business card (DBC) ...

Pulse is ChatGPT’s best new pro mobile feature. It creates customized notes for me every morning. The AI assistant ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Code freezes don’t actually prevent bad experiences. In fact, they can make it harder for teams to respond quickly and ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

The Windows Malicious Software Removal Tool (MSRT) and the Microsoft Safety Scanner (MSERT.exe) both scan for and remove Windows malware. We explain the differences and when it makes sense to use each ...

Apple finally put the App Store where the rest of the internet lives: the web. You can now scroll categories, search apps, ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.