AI is just an instrument in your CX symphony - how to conduct it well, according to NiCE analysts

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.
Bleeping Computer

Adobe Analytics bug leaked customer tracking data to other tenants

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...
POWER Magazine

FERC Acts on Four Reliability Standards, Probes AI and Data Center Load Forecasting

The Federal Energy Regulatory Commission (FERC) on Sept. 18 advanced four reliability measures for the U.S. bulk power system (BPS), formalizing frameworks around supply chain risk, cloud computing ...
Microsoft

FabCon Vienna: Build data-rich agents on an enterprise-ready foundation

Welcome everyone to the second annual European Microsoft Fabric Community Conference this week in the vibrant city of Vienna, Austria! With more than 130 sessions and 10 full-day workshops, this ...
IEEE

HG: Leveraging Hybrid Switching Granularity to Balance Heterogeneous Data Center Traffic Load for Cloud-Based Industrial Applications

Abstract: Nowadays, the deluge of heterogeneous data generated by various cloud-based industrial applications often has to be delivered to the data center for analysis and storage. To speed up data ...
USA Today

DOGE put Social Security data of millions of Americans at risk, whistleblower says

WASHINGTON ― Personal information of more than 300 million Americans is at risk of being leaked or hacked after employees of the Department of Government Efficiency uploaded a sensitive Social ...
Power Engineering

AEP projects 24 GW of new load by 2030, mostly from data centers

Source: The Roar. Creative Commons License. American Electric Power (AEP) is projecting 24 gigawatts (GW) of new load to come online by 2030, all backed by signed customer agreements, the utility said ...
Visual Studio Magazine

Empowering AI Applications with Vector Search in SQL Server and Azure Cosmos DB

As developers look to harness the power of AI in their applications, one of the most exciting advancements is the ability to enrich existing databases with semantic understanding through vector search ...
NPR

How Palantir, the secretive tech company, is rising in the Trump era

Palantir CEO Alex Karp could not suppress his excitement. He was on an earnings call in February with the data-mining company's shareholders. Its profits were skyrocketing. Karp was bursting with glee ...
Wired

Palantir Is Helping DOGE With a Massive IRS Data Project

Palantir, the software company cofounded by Peter Thiel, is part of an effort by Elon Musk’s so-called Department of Government Efficiency (DOGE) to build a new “mega API” for accessing Internal ...
Business Wire

Cognyte Integrates with Microsoft Azure to Enhance AI Data Analytics Solution

HERZLIYA, Israel--(BUSINESS WIRE)--Cognyte Software Ltd. (NASDAQ: CGNT) (“Cognyte”), a global leader in investigative analytics software, today announced a collaboration with Microsoft to provide a ...