Customers wait, repeat themselves and navigate disconnected systems that don’t remember who they are. Most contact centers ...

PETALING JAYA: The Football Association of Malaysia’s (FAM) official competition management system (CMS) has reportedly been hacked by irresponsible parties, raising concerns over the security of the ...

Astronomers from Australia and Serbia have performed multi-band photometric observations of a binary star known as V717 Andromedae. The observations yielded crucial information regarding the ...

Infosys shares rose 0.5 percent to Rs 1,500.40 on Tuesday after the IT major announced a landmark GBP 1.2 billion (over Rs 14,000 crore) contract from the NHS Business Services Authority (NHSBSA) to ...

Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.

Businesses have never had to manage as much data as they do today. From invoices and contracts to reports and emails, companies handle an overwhelming volume of information every day. Keeping those ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

SINGAPORE -- It says a lot about the rising tensions in the Formula 1 drivers' championship that the main talking point on Sunday night in Singapore was not George Russell's surprise victory or ...

This Contact Management System is a full-featured desktop application built with Qt6 and C++17 as part of my Data Structures and Algorithms course assignment. The project demonstrates real-world ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...

AI agents need enterprise context to produce reliable results. New developments unveiled at Atlassian's recent conference point to open knowledge graphs and libraries of how-to skills providing that ...