Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...
Despite AI-related job loss fears, tech hiring holds steady - and here are the most in-demand skills
Tech hiring for the next quarter is steady compared to a year ago. AI may be driving much of the continuing demand for tech talent. Those demands might be driving a rise in contract work. The ...
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