Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Research from the University of Nebraska has resulted in clear advice: Don't nuke plastics. Our "just pop it in the microwave" mentality is unleashing hordes of tiny plastic particles — more than 2 ...

A deduction cuts the income you're taxed on, which can mean a lower bill. A credit cuts your tax bill directly. Learn more about common tax breaks and write-offs — and how to claim them. Many, or all, ...