Right or wrong, Dell once had a reputation for some terrible customer service. But to its credit, the company seems to be showing some self-awareness. After making some recent improvements to its ...

If you prefer a customer service agent who speaks “American,” then computer maker Dell has a deal for you. Catering to consumers put off by the accents of Bangalore, Manila and other call-center hubs ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Premium Support is built on the success of Dell's enterprise-grade ProSupport and ProSupport Plus ...