“In a real-world analysis across PBM-owned SPs, independent SPs, and hubs, centralized CRM workflows–those that unify partner ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

AI-powered BI is transforming ERP and CRM systems, driving automation, predictive insights, and smarter decisions across ...

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.