A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

I didn’t realize it until this week, but there still seems to be some confusion about Social CRM in certain business circles. Let’s fix that right now. […] The closest best definition on the day came ...

Former Yahoo CEO Marissa Mayer has a new company called Sunshine that aims to make people and small organizations more productive. She's doing that first by focusing on a very simple thing that goes ...