The company listed all of the systems that went haywire, but never really identified what happened differently that day to cause problems. Worse yet, putting out technology brushfires this way leaves the forest in danger of burning again.

AWS outage caused by a DNS automated systems error may result in a $581 million loss for Amazon as the cloud and AI company make changes to prevent similar failures.

The incident began at 11:48 PM PDT on October 19 (7.48 UTC on October 20), when customers reported increased DynamoDB API error rates in the Northern Virginia US-EAST-1 Region. The root cause was a race condition in DynamoDB's automated DNS management system that left an empty DNS record for the service's regional endpoint.

Several days after its largest US datacentre region experienced a lengthy outage, which caused service disruption to web users across the globe, Amazon Web Services (AWS) has issued an explanation and

The AWS outage earlier this week crippled many internet services. Amazon has now published a comprehensive report.

AWS has shared new details about what caused the major service outage that hit its Northern Virginia region on October 19 and 20, 2025.

Amazon shares surged more than 11% in early trading on Friday after strong growth at its cloud unit and a bullish sales outlook eased fears that the tech giant was falling behind rivals in the AI race.