Between 2019 and 2024, CommBank charged around 2.2 million customers $270 million in fees that should never have been charged ...

On top of a multitude of safety issues, the Handy Heater Turbo 800 doesn’t produce anywhere near as much heat as its advertising suggests.

These are the products and businesses that let us down in 2025, scoring themselves a gong in the 20th Annual Shonky Awards.

From obscure brands to mismatched components to dodgy doorknockers, here are the warning signs you shouldn't ignore.

You place your stick vacuum back in the dock once you're done cleaning and it will empty the debris into a larger dust bag or ...

Our expert tips for getting blood and grease stains out of clothes, using a garment steamer to freshen up clothes, and ...

Grocery delivery is big business. Research by Statista suggests that the market is projected to be worth more than A$15 billion in 2025, with more than 30% of customers making use of these services.

You've picked out your shiny new set of wheels, and now you're going to need the helmet, lights, bell, rack, basket, kiddie seat, coffee cup holder, speedometer, Spokey Dokes and all the other bits ...

Patient scans shared without consent, AI scribes recording visits – medical professionals' AI use is raising big concerns.

Checked for accuracy by our qualified verifiers and subject experts. Find out more about fact-checking at CHOICE. It takes about 50 cents' worth of your average floor cleaner to get the job done. True ...

The Australian TV market is dominated by Samsung, LG, Sony and Hisense. The smaller players you see in major retailers generally try to position themselves at the cheaper end of the market, and their ...

From a fabric softener that performs worse than water, to a bank trying to recruit customers before they're born... these are the winners of a 2017 Shonky Award. We at CHOICE acknowledge the ...