ZDNET's key takeaways Microsoft Azure experienced a global outage on October 29.Microsoft customer-facing services were ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

The digital payments sector is growing at an unprecedented pace, with forecasts estimating it will reach £16 trillion by the end of 2025.

Explore exclusive insights from the Screx CEO, Tom Babiak as he discusses the platform’s vision, innovation in crypto trading ...

Apple Maps EV routing in CarPlay has rolled out to a new automaker: Toyota now officially supports the vehicle, here are the details.

Payment routing is often pitched as “send traffic to the cheapest or most likely-to-approve provider.” If only it were that simple.

The A2P messaging landscape is a dynamic environment where regulation, carrier policy and customer expectations are ...

Dylan Larkin scored his team-leading seventh goal when he tipped the puck past Jordan Binnington midway through the second ...

The Microsoft Store has joined the growing list of services affected by a major outage sweeping across the tech giant’s ...

Citing liability fears, new ChatGPT rules as of 29 October ban specific medical, legal, and financial advice. Learn why it's ...

The ‘best crypto to buy now’ debate is back on center stage as volatility fades and positioning for 2026 takes shape. BTC, ...

One of the only rainforests in Britain is at risk of disappearing because of climate threats. Buckland Wood, a 104-hectare ...