Technology is nothing. What’s important is that you have faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.”—Steve Jobs EMERGING ...

Taiwan's leading software provider TPIsoftware (TPEx: 7781) today launched new generative AI (GenAI) solutions: SysTalk.Audit, a contact center quality assurance solution, and SysTalk.Coach, a 24/7 ...

Early adopters such as Wipfli and Anders offer lessons learned that can help you finalize your QM system and confidently ...

PwC Australia is piloting its new AI-driven, time-saving software platform on local clients as part of a global race against ...

Quality assurance is a holistic process of preventing bugs and defects, improving collaboration and embedding quality at ...

The promise of AI in financial services is immense, but so are the risks. With global spending on AI projected to reach nearly $1.5 trillion by 2025, the pressure to deploy AI responsibly has never ...

Claims are open for more than 1.4 million customers impacted by a Lash Group and Cencora data breach incident, with payouts of up to $5,000 possible following the approval of a $40 million Cencora ...

This document has been published in the Federal Register. Use the PDF linked in the document sidebar for the official electronic format.

AI slop isn’t limited to cringey cat videos on Facebook anymore; it has made its way into the workplace. Researchers from BetterUp Labs and Stanford’s Social Media Lab recently coined a term for ...

The higher education accreditation system relies on infrequent, resource-intensive reviews that occur every five to 10 years, often creating lags in identifying and addressing quality concerns at ...

Steam published a statement detailing the authorization process to access mature content. UK users must add a valid credit card and complete a £0 authorization. This is because individuals in the UK ...