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Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

A SWOT analysis can be a highly useful tool for determining how any technical support system is faring. SWOT, which stands for strengths, weaknesses, opportunities and threats, tells you how support ...

You don’t have to understand how an internal combustion engine works to drive your car to the mall, so why does it often feel like you need a degree in computer science just to use your PC? This is ...

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