Generative AI excels at certain aspects while humans excel at others, and the best in-store experiences will combine the two.

Jeff Haddox, chief technology officer at Omni Retail Enterprises, discusses his utilization of AI to enhance relationships in ...

The tech giant is bolstering its cloud-computing and retail businesses in the country as it continues to expand in Europe.

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. In an industry where 89% of brands say a retailer’s technology stack ...

As Errol Gardner, global vice-chair of consulting at EY, a multinational professional services firm, explained in a TechTarget guest article in April, now is the time for the chief information officer ...

While food stores saw very little growth, good weather in July and August boosted clothing sales, according to the ONS.

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand ...

Domestic and international retail companies, including Lotte, Hyundai Department Store, Coupang, U.S. Amazon, and Chinese ...

In 2017, “new retail” began appearing in Alibaba’s earnings reports. Coined by the Chinese e-commerce behemoth, the term “new retail” refers to the seamless integration of online and offline retail.

The kickoff of the holiday shopping season has both brick-and-mortar and e-commerce retailers wondering if they will be seeing black or red on their bottom lines. Every customer-facing business from ...