Smart meters were introduced to replace old gas and electricity meters, sending readings directly to suppliers and helping people keep track of their energy use. As the regular plans to tighten its ...

Households are at risk of overpaying on their energy bills if their smart meters are faulty or wired incorrectly. Customers ...

Millions of Brits have a smart meter display in their home, which should allow them to track how much they're spending on gas and electricity. But it turns out that many may not be working correctly ...

Eversource customers are raising concerns about costs when it comes to opting out of a smart meter and reverting to the original.

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...