CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

The data points toward a hybrid model where quality responsibility becomes increasingly distributed. And automation is ...

The zipper test isn’t really about zippers. It’s about the gap between confidence and knowledge, between the story we tell ourselves and the reality we’re living in. So, here’s your homework: Pick one ...

Salesforce, the enterprise software powerhouse behind tools like Slack and Tableau, is the latest in a string of companies ...

Luzid’s founders Matheus Dias (left) and Andres Carranza (right) met at Stanford University and created an agentic AI-based solution to address the resource constraints and scope expansions that ...

The U.S. Federal Bureau of Investigation (FBI) has issued a flash alert to release indicators of compromise (IoCs) associated with two cybercriminal groups tracked as UNC6040 and UNC6395 for ...

Adobe has warned of a critical security flaw in its Commerce and Magento Open Source platforms that, if successfully exploited, could allow attackers to take control of customer accounts. The ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Belle Lin: Welcome to Tech News Briefing. It's Tuesday, September 9th. I'm Belle ...

Many AI pilots fail real-world operations and 95% of GenAI pilots don’t reach production, Salesforce claims CRMArena-Pro lets enterprises stress-test their AI agents with digital twins Two new ...