Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Agentic AI is reshaping how enterprises think about automation and intelligence. Its promise lies not just in speed, but in ...

Vendors made their agentic ambitions clear this fall - but the role of partners? Not so much. Oracle AI World was an ...

High pressure will dominate the week ahead, allowing for a sun-filled stretch of weather for North Texas. Expect a cool Monday start with lows ranging from the mid-40s to 50 degrees. For the afternoon ...