The industry is turning to AI to better understand the technology itself, all with the hope of capturing consumer attention.

Interestingly, ChatGPT showed adaptability in correcting errors. In earlier iterations, the model occasionally left nodes ...

New research shows that open source ChatGPT-style AI setups can potentially route callers to the right person in a call center using natural language, without following infuriating menu choices that ...

The main chat window works exactly as you’d expect: you type your questions or requests in the text box at the bottom, hit ...

Parents, child safety groups and politicians have been putting pressure on tech companies to make AI chatbots safer.

As more and more people seek advice from chatbots, these technologies may start to influence human behavior and societal ...

On an airstrip somewhere in Texas, a swarm of killer jets approaches—controlled by, of all things, a large language model.

Workplace productivity and educational challenges get the headlines, but it turns out that ChatGPT and its ilk are more ...

Learn how to analyze entire user conversations with LangSmith's multi-turn evaluations, designed for better customer support and engagement.

A recent study tested ChatGPT on a 2,400-year-old-problem from the Greek philosopher Socrates to see how similarly the ...

I pushed eight free AI chatbots to their limits, from writing stories to generating images, to build ZDNET's chatbot-by-chatbot guide to help you decide which is right for you.