Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

While Lean principles have been known and applied in a variety of manufacturing processes, the applications in product development have been slower to come. Several companies have also applied Lean to ...

As an industry, the American healthcare system falls into three groups: those that embraced Lean principles early and persevered, those that tried and failed and quit, and those that are just waking ...

Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

The international financial environment is more interconnected than ever, with the effects of unstable or inconsistent monetary policies being felt far beyond a single organization. In today’s ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...