Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Microsoft announced another price increase for Xbox Game Pass The membership page crashed due to mass cancellations The Ultimate tier membership will now cost $29.99 / £22.99 / AU$35.95 a month It's ...

Cloudflare reports halting record DDoS attack peaking at 22.2Tbps and 10.6Bpps The attack lasted only 40 seconds, yet equaled streaming one million 4K videos Image shows automated detection of world ...

Acting Assistant Attorney General Matthew R. Galeotti speaks during a press conference at the U.S. Attorney’s Office on August 25, 2025. A London teenager is facing a maximum 95 years in prison for ...

As attackers target help desks and identity systems, traditional security perimeters are proving insufficient against agile, socially-engineered threats. Although British authorities arrested four ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

WASHINGTON, July 22 (Reuters) - Bleach maker Clorox (CLX.N), opens new tab said Tuesday that it has sued information technology provider Cognizant (CTSH.O), opens new tab over a devastating 2023 ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

MANILA, Philippines – The Securities and Exchange Commission (SEC) aims to make it easier to register new businesses in the country with the launch of a help desk to handle on-site client inquiries, ...

MANILA, Philippines – The Securities and Exchange Commission (SEC) has established at its head office in Makati a help desk to handle on-site client inquiries, feedback and complaints — and it will be ...

Bring your Minecraft room to life with the ultimate gamer setup! 🎮🖥️ In this tutorial, learn how to build a gaming setup in Minecraft with a stylish desk, dual monitors, RGB lights, and a cozy chair ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...