A recent experience with attempting to install DSL turned out to be more complicated than it should have been. Reports are that this is not an uncommon experience. Verizon, our supplier, provided a CD ...

I moved recently, leaving behind spotty 3mbps DSL for 15mbps cable internet. I'm only a few miles down the road, but telecommunications laws being what they are, that's all it took to get some decent ...

Efficient Networks Monday unveiled new features for its Speedstream 5700 and 5800 series of DSL routers, as well as a residential DSL suite designed to simplify the DSL installation process for ...

After rolling out a form of stand-alone DSL service last year that offered customers nominal savings, AT&T is set to try it again with a new, unbundled broadband plan that will provide customers with ...

WASHINGTON — Horror stories about airline delays are quickly being replaced with agonizing tales about installing high-speed Internet service, and some consumers are taking their complaints to court.

Next time you’re in a McDonald’s in Jerkwater, Ohio and you assume — like I did — that wireless access will be free, you’ll be right. That is, if you’re an AT&T DSL subscriber. I am not, so I ...