When you look at a typical contact-center interaction today, it’s incredibly siloed. One system hosts the call. Another ...
Researchers from Carnegie Mellon University's Tepper School of Business are learning how AI can be used to support teamwork ...
3dOpinion
Where does human thinking end and AI begin? An AI authorship protocol aims to show the difference
The latest generation of artificial intelligence models is sharper and smoother, producing polished text with fewer errors ...
From booking dinner to summarizing tabs, Copilot Mode in Edge shows promise—but it's far from perfect.
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