New research finds that AI companions can provide emotional support, intimacy, and personal growth, but they can also erode ...

In the traditional view, affordances exist as options users perceive and act upon within their environment. However, in the age of genAI, affordances have become relational folds, dynamic exchanges in ...

For decades, enterprises have invested in technology to ... a typical contact-center interaction today, it’s incredibly ...

A "transformation" is upon us. After a multi-year procession of educational technology products that once promised to shake ...

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

Discover how AI can enhance human connection rather than replace it, helping brands deliver personalized experiences at scale.

How NASA Ames’ 80×120-foot wind tunnel became the beating heart of American aeronautics, testing everything from spacecraft ...

The latest generation of artificial intelligence models is sharper and smoother, producing polished text with fewer errors ...

If we want both the internet of today and the AI-driven economy of tomorrow to actually improve human relations, we must ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.