The secret to a successful AI rollout? It's all about timing - and these 5 factors

Most AI projects get stuck at the starting gate. Reaching the goal successfully is all about timing. Manage change and link investments to outcomes. However, with MIT recently reporting 95% failure ...

Will AI mean the end of call centres?

Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...
Daily FT

Salesforce champions cause of making companies “Agentic Enterprises”

Global giant Salesforce is championing the cause of making companies become “Agentic Enterprises” in which humans and Artificial Intelligence (AI) agents drive customer success together. ..

Satya Nadella says Microsoft will increase headcount following major layoffs, but there is a rider

Microsoft CEO Satya Nadella announced plans to expand the workforce following recent layoffs, emphasising a strategic ...