As generative AI becomes increasingly integrated into enterprise applications, one promising frontier is enabling conversational access to organizational data. Microsoft Fabric, the end-to-end ...

Because AI hasn't quite yet been infused into every single Microsoft product and service, the company today announced a new AI chat bot template for its Teams Toolkit for Visual Studio Code. Microsoft ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

Of course, novel tech comes with its share of chaos. Lately, it seems that all our chat bots are either failing, lying, or veering off-mission with inappropriate or disturbing output. In basically ...

Snapchat launched its My AI feature to Snapchat+ subscribers in February. Now that the chat bot is available to all, memes and concerns about the feature are emerging. Insider asked My AI questions ...