CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

At CDP World, Treasure Data redefined AI in marketing with its interoperable AI Marketing Cloud and the debut of the “Super Agent.” ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experiences at scale.

Enterprise workflow automation company ServiceNow (NYSE:NOW) reported Q3 CY2025 results exceeding the market’s revenue ...

Perplexity just became the poster child for why insurers are backing away from AI companies — it got caught copying a ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

Grammarly has officially rebranded as Superhuman, expanding beyond grammar checks to offer new AI tools that help you write, ...

Sodium also lets firms route AI through their own stack. By default, it uses OpenRouter (a unified API that aggregates hundreds of AI models), but practices can point the app at their own AI account ...

ChatGPT’s “Company Knowledge” tool plugs into your workplace apps and integrates them into your workflow, so your chat turns into an actual assistant or co-worker that has company intelligence. (It is ...

The company behind the popular writing tool is now called Superhuman, combining three brands into a single AI productivity platform.