CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...
Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...
A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.
AI won't cause mass job loss but a "great reassignment." CEOs need a hybrid human-AI workforce, using a 4Rs framework: ...
Last year, the chief executive of Indian technology firm Tata Consultancy Services, K Krithivasan, told the Financial Times ...
Krishnaprasad does paint an optimistic view of the future where AI agents and systems work alongside humans to maximize the ...
Few professionals in technology manage to balance corporate pragmatism with scientific precision the way Karishma Mandal does ...
ServiceNow President and CFO Gina Mastantuono told CRN that the company’s Federal business is strong, and that AI is a ...