This internally focused approach suffers from low user adoption, poor data hygiene, and end-user work arounds that add friction to customer relationships and hinder the customer interaction tracking ...
Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.
In a podcast by ETBrandEquity in association with ServiceNow, Nalina Athyantha, Senior Vice-President, Enterprise and Field ...
The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...
Learn how Neo4j and n8n simplify knowledge graphs for smarter data insights. Build AI-driven graphs for customer data and document navigation ...
In a business landscape where innovation moves at lightning speed, technology has evolved from a background enabler to the ...
How to select the finest CRM software for your business in 2025, including essential features, price data, and sales and ...
The distribution management playbook is being rewritten in real-time. Across distribution centers and wholesale operations, ...
Gong will announce new product innovations at the Gong Celebrate conference, built to unify and orchestrate essential ...
At Gong Celebrate, the company that enables modern revenue teams to improve productivity, increase predictability, and drive ...
International Business Machines Corporation ( IBM) Q3 2025 Earnings Call October 22, 2025 5:00 PM EDT Welcome, and thank you for standing by. [Operator Instructions] Today's conference is being ...