It's regularly ridiculed for its mediocre food and dreary interior design. But the hotel arm of cheap and cheerful pub giant ...

Campaigns fade. Relationships scale. That’s the real superpower. The smartest way to grow your customer base is through relationships. They are businesses’ most underestimated superpower — creating ...

Walmart is combining AI and augmented reality with a feature called Shop the Background, which lets customers click on items ...

Duke Energy Florida will lower bills for customers starting in March 2026. ORLANDO, Fla. - Duke Energy customers in Florida ...

The holidays are a time for consumers to tap into bargains and deals; strategizing and preparing in advance is critical to ...

The horizontal future is about aligning every tool, every team and every decision around one North Star: the customer’s ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...

Every product manager knows the sting of launching a feature that falls flat. Hours of engineering, design, and testing can ...

The Deputy CISO blog series is where Microsoft Deputy Chief Information Security Officers (CISOs) share their thoughts on what is most important in their respective domains. In this series, you will ...

ENERGY bill payers are set for a big switch after EDF bought 40,000 customers from Utilita. EDF will start receiving Utilita credit customers from Saturday, November ...