Brands can’t achieve real personalization without uniting their emotional and factual data layers into a single digital brain ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

On Tuesday, Xage Security announced the integration of its Fabric Platform cybersecurity product with NVIDIA’s BlueField Data ...

The companies achieving breakthrough results with AI aren’t necessarily those with the most sophisticated algorithms or the ...

While AI billing sounds fantastic, it is not a magic switch. In fact, no billing technology comes without its shortcomings ...

Agents can now use Mavis to search for a customer and find important information, such as their cover entitlements, which can ...

Digital commerce has undergone a fundamental transformation in how businesses interact with customers. What began as simple ...

Whether producing a single purpose-built enclosure or hundreds of engineered solutions, Sabre executes with the same focus on safety, quality, and schedule certainty ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Artificial intelligence and automated agents can help firms begin more personalized client interactions, even with minimal ...

The retailers and logistics providers that dominate this peak season won't be the ones with the biggest budgets or the most ...