The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

Passport reports AI is transforming e-commerce with faster conversions, but also highlights operational pressures on ...

In effect, delivery has reversed the flow of eaters to food, and remade a shared experience into a much more individual one. If communities used to clench like a fist around their restaurants, now ...

This blog covers everything you need to know about the eCommerce fulfillment, its process, and the resources to optimize ...

Mastering inventory management is about more than keeping shelves organized. It represents a strategic advantage that ...

Autonomous AI agents are transforming how consumers discover and buy products—often completing the entire customer journey ...

America’s loneliness epidemic comes for the restaurant: Last year, Derek Thompson wrote about how the restaurant recovery is ...

Lea Michele will not perform on December 14 or 16, January 23, February 18 through 22, April 1 through 5 or April 11. Aaron Tveit will not perform January 27, February 24, March 17 through 19 or April ...

Personalization boosts engagement and sales. AI-powered post-purchase portals can deliver targeted offers and product suggestions within order-status notifications. Returns are a loyalty opportunity.