Residents at the Villa Carmel 55+ community noticed their water bills jumped from the teens to hundreds of dollars just over the course of a few months.

PayDirect brings clarity and control to bill management. It allows account holders to securely connect to service providers ...

1. Why are payment methods being changed for water and sewer bills?

Residents face water bills up to 4 times normal amounts. Utility district cites new meters and billing issues as causes for ...