The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...

Looking to unlock deeper data-driven insights or to build more intelligent business process automations? These popular tools ...

New York, NY, United States, October 26th, 2025, FinanceWireIn a significant nod to its growing influence in revenue ...

As Meta cuts AI jobs, firms learn the limits of automation. Human skills, empathy, and creativity are regaining value in ...

At the Moscone Convention Center, Marc Russell Benioff, Salesforce co-founder, chairman and chief executive, stood before thousands of attendees and industry leaders to unveil Agentforce 360, ...

Agentic AI is reshaping how enterprises think about automation and intelligence. Its promise lies not just in speed, but in ...

Rajeev Butani, CEO of MediaMint, brings over three decades of leadership experience in global technology, media, and digital ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Every word is weaponized in this day and age. Just look at Marc Benioff, Dreamforce, the National Guard, and San Francisco.

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...