Expensify (Nasdaq: EXFY), the easiest way to manage expenses, corporate cards, and travel, today announced the next evolution of Concierge, its embedded support system, now transformed into a ...

A Reddit user shared screenshots of his frustrating chat with Zomato’s AI-powered customer support, claiming he “broke” the ...

Each of these browsers has a different take on what it means to integrate — or build a browser around — generative AI, but a ...

Five years ago, during the COVID-19 pandemic shutdowns, much of medical care went virtual. For 48% of Medicare users, some ...

Activating Agent Mode in ChatGPT is straightforward and requires just a few simple steps. Log in to your ChatGPT account, or ...

New York, New York – October 22, 2025 – PRESSADVANTAGE – Silverback AI Chatbot today announced the introduction of a new ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

A new phishing technique dubbed 'CoPhish' weaponizes Microsoft Copilot Studio agents to deliver fraudulent OAuth consent ...

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

OpenAI is entering the browser world with the launch of ChatGPT Atlas, an AI-enabled browser.

OpenAI's ChatGPT browser, Atlas, is here. It's available for MacOS first, starting Tuesday. The browser offers several features to rival Chrome and Gemini.  OpenAI has finally released its ...