Today my LinkedIn feed and Google News filter is showing me several stories that illustrate how we are failing to stop online ...

Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...

MakeMyTrip Limited ( MMYT) Q2 2026 Earnings Call October 28, 2025 7:30 AM EDT ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

DENVER (KDVR) — Facing major budget shortfalls, Denver is cutting back hours and staff for its call center that assists residents with city services and looking to leverage an artificial intelligence ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

The Golden State Warriors have signed free agent center Al Horford to a contract, it was announced Wednesday. Per team policy, terms of the agreement were not released. Horford, 39, appeared in 60 ...

‘I call it the n-word’ Trump goes off script while discussing nuclear weapons with military command - Missing this one pay date may be too much for Trump, Congress to prolong the government shutdown ...

Donald Trump has dubbed nuclear weapons the “n-word” as he appears to go off script whilst addressing military leaders. He said people need to be careful about throwing around the word nuclear. He ...

I was completely enthralled when I first saw Paula Vogel’s “Indecent” at SF Playhouse in 2022, and even more so last week when I had the pleasure of watching an extremely talented cast and director ...

BROADVIEW, Ill. (WGN) — Amid an ongoing immigration enforcement operation in Chicago, activists protesting the actions of ICE clashed with agents outside of a processing center in suburban Broadview ...

JACKSONVILLE, Fla. — Action News Jax has learned that since JEA took over management of Normandy Village Utility (NVU), the public utility’s call center has been flooded with inquiries, reaching its ...