Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Don't let shiny object syndrome haunt you this Halloween. Whether it's the AI rabbit hole or the marketing monster, here are ...

Dubai [UAE], October 30: AGN IT Services, a leading UAE-based IT and automation consultancy, has officially become a Zoho Partner for the GCC region, solidifying its mission to deliver powerful ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Canadian dealers are sharing first-hand insights into how the technologies used in their dealerships support their operations ...

Rounding out October 2025's National Disability Employment Awareness Month, 2Gether-International's Registered Apprenticeship Program (RAP), the first of its kind for aspiring startup executives, ...

CRM is presently operating within the support range, prices from which it has made substantial recoveries in the past.

However, the analysts argued that with this move, Salesforce is moving deeper into automation capabilities, where it will ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...