Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Cloud Contact Center Software Market CAGR To Be At 15.5% From 2025 To 2029 $35.2 Billion Industry Revenue By 2029. EINPresswire/ -- Get 20% Off All Global Market Reports With Code ONLINE20 – Stay ...

In this episode of "Uncanny Valley," we discuss the economics and environmental impacts of energy-hungry data centers and ...

WASHINGTON (Reuters) -The U.S. Internal Revenue Service will furlough more than 34,000 employees beginning on Wednesday due to the government shutdown, according to an agency statement, effectively ...

When a developer approached Saline Township, Michigan, with a proposal to turn 250 acres of farmland into a data center, the town board said no, citing opposition from residents. Then came the lawsuit ...

As some of us continue to calcify our brains asking ChatGPT to answer an email or blow up our lives for an AI side chick, others are paying hand over fist for it via power bills. Wholesale electricity ...

RENO, Nev. — On the western edge of Nevada, it’s hard not to think about water. The driest state in the country is often hit by droughts, but that hasn’t stopped developers from buying up ranches and ...

The ginormous LED screen flashed as dignitaries celebrated inside a bare industrial warehouse serving as New Albany's latest data center. "Water is for streams, not streaming," it beamed to those ...

Walmart is introducing what it calls a “first of its kind” contactless auto care experience. The world’s largest retailer is rolling out new technology-driven Auto Care Centers that are designed to ...

The demand for computing power has never been greater. Data center capacity is forecast to grow by around 16 percent annually between now and 2028, driven by cloud adoption, AI, and digital ...

Microsoft CEO Satya Nadella on Thursday tweeted a video of his company’s first deployed massive AI system — or AI “factory” as Nvidia likes to call them. He promised this is the “first of many” such ...