Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

Okay, that was misleading. There is no such thing as a perfect workbench. I can say this because I’ve built and rebuilt my workbench at least five times in twenty years and I’m now considering a new ...

We’ve all been there: wading our way through yet another crummy workday, in a job that we are merely tolerating, in an organization that just seems to be lagging and slowly dying on the vine. Despite ...

When the demand for something becomes essential, people tend to find a way to innovate to fulfill that need. Some in need of a workbench just put up a couple of sawhorses and a piece of plywood, some ...

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