If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Your development team has spent a lot of time and energy working on a new tech project, and now it’s time to take the final steps before deploying it. It can be a daunting process—while you don’t want ...

Customers are at the center of business, and in the medical technology space quality assurance reigns supreme. Quality assurance looks at a company’s services or products to make sure everything is ...

Quality assurance is a holistic process of preventing bugs and defects, improving collaboration and embedding quality at ...

Miami University follows the Open Pathway model which is one of two processes for maintaining their accreditation with the Higher Learning Commission (HLC). It is a 10-year cycle that is focused on ...