I’m trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I’ve been trying to cancel my ...

Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

A screenshot that allegedly depicts the Uber app telling a customer, "Your phone's battery is low, so we increased prices" appears to have been fabricated by an account on X known for satirical posts.

A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

A former Uber Eats customer shared how an extra charge and Uber Eats’s unhelpful customer service led him to delete the app. The video kicked off with content creator Casey (@coachedby_casey) ...