When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

ChatGPT is a popular AI chatbot known for its ease of access and usability. However, it is not immune to downtimes and technical issues that can disrupt your experience. Problems may stem from ...

Intuit QuickBooks is one of the most popular tools for managing accounting, payroll, time-tracking, invoicing, taxes, and more. Many business owners and self-employed individuals rely on QuickBooks ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

The 97th Academy Awards ceremony kicked off at 7 p.m. ET/4 p.m. PT, airing on ABC and livestreaming on Disney’s Hulu. But as of 4:28 p.m. PT, more than 34,000 users reported problems accessing Hulu, ...

The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...